Terms of service

Effective Date: July 27, 2025

Welcome to Soft Top Co. By visiting our website or placing an order, you agree to the following terms. We’ve done our best to keep everything clear and easy to understand — because style should speak without shouting, and so should policies.

If you have any questions, feel free to reach us at hello@softtopco.com.

1. Overview

Soft Top Co. offers made-to-order apparel and accessories through our website, softtopco.com. All of our pieces are made just for you and fulfilled through trusted partners. These Terms apply to all users, including browsers, customers, and anyone interacting with the site.

2. Use of Our Services

By using this site, you confirm that:

  • You’re at least the age of majority in your region

  • You’re not using our products for unlawful or unauthorized purposes

  • You won’t transmit anything harmful, disruptive, or malicious

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Orders

All Soft Top Co. products are made to order. We do our best to display colors, sizing, and descriptions accurately — but we can’t guarantee exact match on every screen or device.

Once an order is placed, it goes into production quickly. For this reason:

  • Orders cannot be modified or canceled after they begin processing

  • We do not accept returns or exchanges for sizing or change-of-mind

Please read our Return & Refund Policy for full details. 

4. Pricing & Availability

All prices are listed in USD and may change at any time without notice. We reserve the right to modify or discontinue products at any time.

We’re not responsible for delays due to external factors, including print production issues, shipping carrier disruptions, or global events.

5. Accuracy of Billing Information

You agree to provide accurate and complete billing and shipping details when placing an order. We’re not responsible for issues caused by incorrect or incomplete information.

6. Third-Party Tools & Integrations

Our store and services are powered by third-party platforms to support e-commerce, fulfillment, and marketing. While we carefully choose partners that align with our standards, we’re not responsible for the privacy practices or performance of external tools, platforms, or linked websites. Please review their terms and privacy policies separately if you engage with them.

7. Personal Information

We value your trust. Personal information shared with us is used solely to provide and improve your experience. For full details on how we collect and protect your data, please review our Privacy Policy.

8. Intellectual Property

All content, branding, product designs, text, and media on softtopco.com belong to Soft Top Co. and may not be copied, reproduced, or distributed without written permission.

9. User Comments & Feedback

If you send us creative suggestions, feedback, reviews, or ideas — we may use them without restriction. You agree that we’re not obligated to keep feedback confidential or compensate you for it.

10. Termination

We reserve the right to terminate your access to the site or any part of the Services at any time, without notice, for violating any of these Terms.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States and the state of Texas, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. Your continued use of the site after changes means you accept those changes.

13. Contact Us

For any questions about these Terms, please reach out to:
📧 hello@softtopco.com